Returns that delight customers and save your margins.
Forthroute gives Shopify merchants a branded return portal with prepaid QR code labels, exchange-first workflows, and automatic refunds — with no percentage fees and no annual contracts.
Free forever · No per-return fees · Shopify App Store
A modern returns platform — for free
Forthroute replaces clunky, expensive returns software with a lean platform built for growing Shopify brands.
Branded Return Portal
Your customers get a clean, professional return portal with your branding. No Forthroute logos, no generic flows — just a seamless extension of your store.
Printerless QR Code Labels
Customers get a QR code they scan at any compatible drop-off location. No printer required, reducing friction and increasing return completion rates.
Exchange-First Workflows
Automatically suggest exchanges before issuing refunds. Recovering revenue from returns is the single highest-ROI change most brands can make.
Automatic Refund Processing
Once a return is received and inspected, refunds trigger automatically through Shopify Payments. No manual steps, no delays.
Returns Analytics
Track return rates by product, reason, and customer segment. Use the data to improve product descriptions, sizing guides, and quality.
Customer Communication
Automated email updates at every stage of the return process. Customers always know where their return stands without contacting support.
Live in under 15 minutes
No technical setup. No CSV exports. Just a clean return portal working with your Shopify store in minutes.
Install from the Shopify App Store
One-click install. Forthroute reads your Shopify orders, products, and customer data immediately — no manual configuration.
Set your return policy rules
Define your window (e.g., 30 days), which products are returnable, and whether you want exchange-first or refund-first logic.
Customers self-serve their return
They visit your branded portal, enter their order number, and get a prepaid QR code label. No printer required — they scan at any drop-off location.
Refunds process automatically
Once the return is received and you approve it, the refund triggers via Shopify Payments automatically. Zero manual steps.
Most returns apps charge for every return
Loop Returns, AfterShip, and most other platforms charge a percentage fee or per-return fee on top of their monthly subscription. As your volume grows, so does your bill.
Forthroute is free. No monthly fee, no per-return fee, no percentage of refund value. Just a clean returns platform that works.
It's free because returns management is a companion tool — we make money when you subscribe to Forthcast, our demand forecasting engine. You get premium returns functionality at zero cost.
Forthroute vs Loop Returns
- Forthroute: Free forever
- Loop: $99–$399/month + fees
- Forthroute: No per-return fees
- Loop: Charges per return processed
- Forthroute: Branded portal included
- Loop: Branded portal on paid plans
- Forthroute: QR printerless labels
- Loop: QR labels on premium plans
Better returns, zero cost. Start today.
Install Forthroute from the Shopify App Store and have your branded return portal live in under 15 minutes.
Install Forthroute Free